Quality Policy

Suhail Bahwan Automobiles LLC recognizes that to achieve our mission Quality comes first and should be incorporated in it’s operations. To achieve this, the company focuses on the following:

• Strive to exceed Customer Requirements by delivering high quality products and services. This is measured by conducting regular Customer Satisfaction Surveys.
   

• To develop employee skills through training, motivation and empowerment. The company works towards achieving Improving Employee Satisfaction.
   

• SBA is committed to be a Responsible Corporate Citizen by sponsoring social events, contributing to cultural activities, charity organizations and promoting sports activities.
   

• SBA is committed to the principles of Total Quality Management and continual improvement. The effectiveness of this is measured by conducting regular Internal Audits, Quality Steering Meetings, Management Review Meetings and Monthly Performance Reviews. Specific Quality Objectives set by the company are regularly monitored and reviewed in the Management Review Meetings.